Privacy Policy

Effective Date: 12 August 2026  ·  Last Updated: 12 August 2026  ·  Operated by: Nandhi Fabrics, Karur, Tamil Nadu, India

1. Introduction

Nandhi Fabrics ("we", "our", "us") operates the website nandhifabrics.com and related export-sales communications. We are committed to protecting your personal information and handling it responsibly in line with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000 (India), and applicable international data-protection principles including the EU GDPR.

2. Information We Collect

We only collect the information you voluntarily provide to us, plus a small amount of automatic technical data needed to operate the website:

• Contact-form data — name, company, country, email, phone, and the message you send us when you request a quote or sample.
• Account data — email and password (hashed) if you create a buyer account for repeat orders.
• Order & shipping data — billing and shipping addresses, customs / GST / VAT numbers, and product specifications needed to dispatch your order.
• Technical data — IP address, browser type, device, pages viewed, and referring URL — collected automatically for analytics and security.
• Cookies — small files stored on your device to remember preferences and measure traffic. See our Cookie section below.

3. How We Use Your Information

We use the data we collect for the following purposes only:

• To respond to your enquiries, send samples and prepare quotations.
• To process, manufacture and dispatch orders you have placed with us.
• To comply with export, customs, tax and accounting obligations.
• To improve our website, products and customer experience.
• To send you product updates, trade-show invitations and newsletters — only if you have opted in. You can unsubscribe at any time.
• To detect and prevent fraud or unauthorised access.

We never sell, rent or trade your personal data to third parties for their own marketing purposes.

4. Sharing Your Information

We share your information only with trusted partners who help us serve you, and only the minimum necessary:

• Logistics partners — DHL, FedEx, Maersk and other carriers (for shipping).
• Payment processors — bank / SWIFT / PayPal / Razorpay intermediaries that handle your transaction.
• Compliance & customs — government and customs authorities where required by export law.
• IT service providers — hosting, email and analytics vendors under binding confidentiality terms.

5. Cookies & Tracking

We use the following categories of cookies:

• Strictly necessary — required for core site functionality (e.g. remembering your cart).
• Analytics — Google Analytics 4 (anonymised IPs) to understand aggregate visitor behaviour.
• Marketing — only set after you consent; used for re-engagement campaigns.

You can clear or block cookies in your browser settings at any time; some site features may then not work as intended.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described above, and as required by Indian tax law (typically 8 years for export records). You may request earlier deletion of your data subject to our legal obligations.

7. Your Rights

You have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing for direct marketing.
• Withdraw consent at any time, without affecting prior lawful processing.
• Lodge a complaint with the appropriate data-protection authority.

8. Security

We use industry-standard safeguards — HTTPS encryption, access controls, regular backups and restricted internal access — to protect your information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet, however, is 100% secure.

9. International Transfers

Because we are an export business, your data may be transferred to and processed in countries other than your own (including India). We ensure such transfers are protected by appropriate contractual and technical safeguards.

10. Children's Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal data from them.

11. Changes to this Policy

We may update this policy from time to time. The "Last Updated" date at the top will always reflect the latest revision. Material changes will be highlighted on our homepage.

12. Contact Us

For any privacy questions, access requests, or to exercise your rights, please contact our Data Protection Coordinator:

By using nandhifabrics.com you acknowledge that you have read and agree to this Privacy Policy.